SHIPPING POLICY

CM Jade

SHIPPING POLICY

  • Domestic Shipping $6.50
  • Express Shipping $24

Processing Time 

  • Orders are processed within 3 business day(s) excluding weekends and public holidays.
  • Once Item has been shipped, a tracking number will be sent to the customer.

Cancellations 

  • After an order has been submitted , processing begins and the order cannot be canceled . If there are any questions about canceling an order please contact us.

Returns

  • Returns will be accepted within 14 day(s) from the original purchase date for a store credit .
  • Items must be returned unused and in original condition.
  • Some items , such as items on sale , may be ineligible for returns.

Damaged Orders 

  • CM JADE is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier .
  • If your item has been damaged , please reach out to us so that we may assist you in filing a claim with the shipping provider.